Last Updated: 18-02-2026
Welcome to Cladway (https://cladwayuniforms.com/). These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of school uniforms and related products.
By accessing this website and placing an order, we assume you accept these terms and conditions in full. Do not continue to use Cladway if you do not agree to all of the terms and conditions stated on this page.
1. General Terms
- By using this site, you represent that you are at least the age of majority in your state or province of residence.
- We reserve the right to refuse service to anyone for any reason at any time.
- You agree not to reproduce, duplicate, copy, or exploit any portion of the Service or products without express written permission from us.
2. Product Information (School Uniforms)
- We make every effort to display the colors and images of our school uniforms as accurately as possible. However, we cannot guarantee that your computer monitor’s display of any color will be 100% accurate.
- All uniforms are manufactured according to specific school guidelines. Please ensure you select the correct school and refer to our Size Chart before placing an order.
3. Pricing and Payments
- All prices are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
- We reserve the right to change prices at any time without prior notice.
- Payments must be made in full via our integrated WooCommerce payment gateways (Credit/Debit Cards, UPI, Net Banking) before an order is processed.
4. Shipping and Delivery
- We aim to process and dispatch orders within 5-7 business days.
- Delivery timelines may vary based on your location. Cladway is not responsible for delays caused by courier partners or external factors beyond our control.
5. Returns, Exchanges, and Refunds
- Exchanges: We offer size exchanges within [Insert Number, e.g., 7] days of delivery, provided the item is unused, unwashed, and in its original packaging with tags intact.
- Returns: Returns are only accepted in cases of manufacturing defects or if the wrong item was shipped.
- Customized Items: Any uniform that has been customized (e.g., specific name tags or tailoring requested by the customer) is Non-Returnable and Non-Exchangeable.
- Refunds: Approved refunds will be processed to the original payment method within [Insert Number, e.g., 7-10] working days.
6. Accuracy of Billing and Account Information
- You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.
- Cladway is not responsible for non-delivery due to incorrect addresses provided by the customer.
7. Intellectual Property
- All content included on this site, such as text, graphics, logos, button icons, and images, is the property of Cladway and is protected by copyright laws.
8. Limitation of Liability
- Cladway shall not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or the inability to use our products or website.
9. Governing Law
- These Terms and Conditions are governed by and construed in accordance with the laws of Gurugram, India, and you irrevocably submit to the exclusive jurisdiction of the courts in that location.
10. Contact Information
If you have any questions about our Terms and Conditions, please contact us at:
Email: cladwayuniforms@gmail.com
Phone: +91-8800178787
Address: CG-71, Ground Floor, Arcadia Market, Sector 49, Gurugram, Haryana 122018.